What are cookies and how do we use them?
A cookie is a tiny data file which websites may require your web browser to store on your computer’s hard drive or device memory. These cookies allow your web browser to remember if you are logged into any password protected areas, such as our Membership area and remembering which Online Courses you have enrolled with. They are also used keep track of your shopping basket and preferred view in our online shop. Additionally, they help website owners analyse web traffic.
Cookies allow web-based applications to respond to you as an individual and to customise your experience. The web application can then tailor its responses to your needs, by reading your preferences from these cookies.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and do NOT collect information that personally identifies you other than that which you overtly volunteer to us during operation of this site.
A cookie in no way gives us access to your computer or any information about you, other than the data you have already deliberately chosen to share with us.
You can choose to allow, block (and delete) cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note, however, that this may prevent you from taking full advantage of a website. Alternatively many web browsers can be set to delete cookies at the end of the session, or manually, upon request from the browser’s own menu – sometimes found under a delete-history section.
You must have cookies enabled to be able to place an order or purchase items from our online shop, and also to gain access to our Courses and Membership area or else it just won’t work.
We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide you with opportunity to remove such cookies or prevent your computer from accepting them in the future.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on any website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties, unless we are required by law to do so. We may use your personal information to send you direct promotional information about items we think will be of interest or relevance to you, unless you have told us not to.
You may request details of any personal information which we may hold about you under the Data Protection Act 1998 and the GDPR Regulations as of 25th May 2018. (The GDPR (General Data Protection Regulation) is a new EU Regulation which will replace the 1995 EU Data Protection Directive (DPD) to significantly enhance the protection of the personal data of EU citizens and increase the obligations on organisations who collect or process personal data. It will come into force on 25th May 2018). A small fee will be payable. If you would like a copy of the information held on you please write to email@example.com.
GDPR Compliant Procedures
Should you want to have access, modify or delete the data that we are holding you are free to contact us and we will give you the following information and modify and delete as requested. All information will be given within a 30 day period. The following information can be modified, deleted or given access to.
Website Membership & LMS Lifter: A list of the courses you have done along with the dates completed and the personal details such as name, address and other information relevant to the period of time requested.
Newsletters, Opt In Forms & MailMunch Sign ups: Information based on what you have read in our newsletters along with dates and times, your name and email and details of when you opted in. You can also see the timeline on our MailMunch Summary Page.
Google Analytics – As google Analytics does not store IP Addresses and all the data is generic it is not possible to specify individual activity and therefore no personal data is stored.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online.
Collection of your Personal Information -GDPR Compliance
In order to be compliant with GDPR Regulations we are detailing the following information so we are clear and transparent about how we use your personal data and keep it safe.
Soul Harmony Yoga collects personally identifiable information as described below, such as your name, e-mail address, enrolled courses, membership details, home or work address and/or telephone number. We may also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and preferred settings.
Newsletters using Mailchimp
When you sign up for our newsletter your data of first Name, email, time and date signed up will be stored in the Mailchimp Database. When you read our newsletter the MailChimp Data shows us which articles you have clicked on, and how often you have opened the newsletter along with the date and time. It records who has subscribed and unsubscribed and the date and time this occurs. This information is useful for us to see what information readers like. I use this information to develop further resources for my website, blogs and newsletters.
We use the double opt in feature in Mailchimp so you know you are consenting to your name and email being stored so you can receive monthly newsletters and occasional marketing emails about our current offers. Our intention is to let you know about resources you can use to live a balanced, healthy and peaceful life.
You are free to unsubscribe at any time and all your data will be deleted.
Current databases and plugins are used within my website for functionality purposes. They are:
Registering on the website – Name, email, date and time registered, what you registered for e.g. Membership or Free Trial classes, your IP address (We are awaiting new coding to change this function to be inline with GDPR), your passwords which are encrypted and not available for us to view.
LMS Lifter- This is the plugin we use for the online courses we have on our website. When you sign up to any of the courses on the website the plugin shows us which courses and lessons people are using, the date they last accessed the website. The Plugin encrypts your IP address and this changes each time you come back to the website too.
Google Analytics– We use this to make sure that the new materials and resources we are producing are based on what people have liked in the past. This ensures we are getting the needs of our audience and helping as many people, who choose to use us, to stay balanced, healthy and peaceful. This is the intention with all of our work and marketing strategies. Our Google Analytics Data Retention setting is set at 14 months which means if you don’t access our website for 14 months all associated generic data will be removed e.g. gender identification, technology being used etc as mentioned above.
We have GADWP Exact Mertics linked to my website. This shows us the following data without storing IP Addresses: Where the user is referred from eg generic social media or email, the number of sessions of generic users, the number of generic page views, the location of user based on country, generic pages used and the technology and brands of technology generic people use. We also use Dashboard which shows us more specific information such as which posts people are reading and what people are looking at based on our social media posts and blogging. We can see which gender is linking to our materials and resources. We also see which main social media posts people are referred from such as Facebook and Twitter.
Pop Up Forms – Free Online Taster Classes
When you sign up for our Free Online Classes you information will be used in the same way as described ‘registering on the website’ above. In addition we use MailMuch as a Plugin to create our opt in form. Your name, IP address (I’ve emailed MailMunch about this) and the date and time you signed up will be stored as data. You’ll be given the option from here to opt in for our newsletters which summarises all the resources I’ve created in the pervious month to help you stay balanced, healthy and peaceful. If you choose to sign up to the Mailing list please see Mailing List information about how we use your data and why we do this.
Once you have signed up to the MailMuch form there is a timeline created in the MailMunch Plugin which shows us the date and time you signed up and if you chose to subscribe to the main mailing list. It will also highlight any emails which have been sent to you based on your sign up. There will be up to 3 emails sent to you after you have signed up to let you know about our services and resources which you may find useful and beneficial. You are welcome to unsubscribe from our mailing list at any time. If you unsubscribe all your data will be permanently deleted.
Browser specific instructions to block and remove cookies
Internet Explorer: http://support.microsoft.com/kb/196955
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Safari iOS: http://support.apple.com/kb/HT1677
Blackberry: Turn off cookies in the browser
Windows Phone: Changing privacy and other browser settings
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