Privacy Policy
Soul Harmony Yoga (ABN 18581106218) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the soulharmonyyoga.org website and governs data collection and usage. By using the soulharmonyyoga.org website, you consent to the data practices described in this statement.
We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us.
That’s the basic purpose of this Privacy Policy.
Collection of your Personal Information
The GDPR (General Data Protection Regulation) is a new EU Regulation which will replace the 1995 EU Data Protection Directive (DPD) to significantly enhance the protection of the personal data of EU citizens and increase the obligations on organisations who collect or process personal data. It will come into force on 25th May 2018.
In order to be compliant with GDPR Regulations we are detailing the following information so we are clear and transparent about how we use your personal data and keep it safe.
Soul Harmony Yoga collects personally identifiable information as described below, such as your name, e-mail address, enrolled courses, membership details, home or work address and/or telephone number. We may also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and preferred settings.
Newsletters using Mailchimp
When you sign up for our newsletter your data of first Name, email, time and date signed up will be stored in the Mailchimp Database. When you read our newsletter the MailChimp Data shows us which articles you have clicked on, and how often you have opened the newsletter along with the date and time. It records who has subscribed and unsubscribed and the date and time this occurs. This information is useful for us to see what information readers like. I use this information to develop further resources for my website, blogs and newsletters.
We use the double opt in feature in Mailchimp so you know you are consenting to your name and email being stored so you can receive monthly newsletters and occasional marketing emails about our current offers. Our intention is to let you know about resources you can use to live a balanced, healthy and peaceful life.
You are free to unsubscribe at any time and all your data will be deleted.
Website:
Current databases and plugins are used within my website for functionality purposes. They are:
Registering on the website – Name, email, date and time registered, what you registered for e.g. Membership or Free Trial classes, your IP address (We are awaiting new coding to change this function to be inline with GDPR), your passwords which are encrypted and not available for us to view.
LMS Lifter- This is the plugin we use for the online courses we have on our website. When you sign up to any of the courses on the website the plugin shows us which courses and lessons people are using, the date they last accessed the website. The Plugin encrypts your IP address and this changes each time you come back to the website too.
Google Analytics– We use this to make sure that the new materials and resources we are producing are based on what people have liked in the past. This ensures we are getting the needs of our audience and helping as many people, who choose to use us, to stay balanced, healthy and peaceful. This is the intention with all of our work and marketing strategies.
We have GADWP Exact Mertics linked to my website. This shows us the following data without storing IP Addresses: Where the user is referred from eg generic social media or email, the number of sessions of generic users, the number of generic page views, the location of user based on country, generic pages used and the technology and brands of technology generic people use. We also use Dashboard which shows us more specific information such as which posts people are reading and what people are looking at based on our social media posts and blogging. We can see which gender is linking to our materials and resources. We also see which main social media posts people are referred from such as Facebook and Twitter. Our Google Analytics Data Retention setting is set at 14 months which means if you don’t access our website for 14 months all associated generic data will be removed e.g. gender identification, technology being used etc as mentioned above.
Pop Up Forms – Free Online Taster Classes
IP Addresses are collected when the user is submitting the form and providing personal information such as email address, name, etc. MailMunch collect your IP Address during the process to store it as evidence to support user consent. This setting cannot be turned off. All MailMunch data is stored on encrypted storage disks adhering to storing procedures in accordance with GDPR regulations.
When you sign up for our Free Online Classes you information will be used in the same way as described ‘registering on the website’ above. In addition we use MailMuch as a Plugin to create our opt in form. Your name, IP address (see above) and the date and time you signed up will be stored as data. You’ll be given the option from here to opt in for our newsletters which summarises all the resources I’ve created in the pervious month to help you stay balanced, healthy and peaceful. If you choose to sign up to the Mailing list please see Mailing List information about how we use your data and why we do this.
Once you have signed up to the MailMuch form there is a timeline created in the MailMunch Plugin which shows us the date and time you signed up and if you chose to subscribe to the main mailing list. It will also highlight any emails which have been sent to you based on your sign up. There will be up to 3 emails sent to you after you have signed up to let you know about our services and resources which you may find useful and beneficial. You are welcome to unsubscribe from our mailing list at any time. If you unsubscribe all your data will be permanently deleted.
GDPR Compliant Procedures
Should you want to have access, modify or delete the data that we are holding you are free to contact us and we will give you the following information and modify and delete as requested. All information will be given within a 30 day period. The following information can be modified, deleted or given access to.
Website Membership & LMS Lifter: A list of the courses you have done along with the dates completed and the personal details such as name, address and other information relevant to the period of time requested.
Newsletters, Opt In Forms & MailMunch Sign ups: Information based on what you have read in our newsletters along with dates and times, your name and email and details of when you opted in. You can also see the timeline on our MailMunch Summary Page.
Google Analytics – As google Analytics does not store IP Addresses and all the data is generic it is not possible to specify individual activity and therefore no personal data is stored.
Phrases in our Privacy Policy
Some of the key phrases that are used in the Privacy Policy include “Personal Information” and “Sensitive Information”. Both of these terms are defined in the Privacy Act 1998 (Commonwealth).
“Personal Information” is defined to mean information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
“Sensitive Information” is defined to mean information or an opinion about an individual’s:
(a) racial or ethnic origin;
(b) political opinions;
(c) membership of a political association;
(d) religious beliefs or affiliations;
(e) philosophical beliefs;
(f) membership of a professional or trade association;
(g) membership of a trade union;
(h) sexual preferences or practices;
(i) criminal record;
(j) health information;
(k) genetic information about an individual that is not otherwise health information.
There is also information about your computer hardware and software that is automatically collected. This information could include: your IP address (encrypted where possible and being reviewed inline with new GDPR Regulations), browser type, domain names, access times and referring Web site addresses. This information is used by Soul Harmony Yoga, purely for the operation of the service, to maintain quality of this service, and to provide general statistics regarding use of the soulharmonyyoga.org website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through soulharmonyyoga.org public message boards, this information may be collected and used by others. Note: Soul Harmony Yoga does not read any of your private online communications.
We encourage you to review the privacy statements of websites you choose to link to from soulharmonyyoga.org so that you can understand how those Web sites collect, use and share your information. Soul Harmony Yoga is not responsible for the privacy statements or other content on websites outside of the Soul Harmony Yoga website.
Use of your Personal Information
Soul Harmony Yoga collects and uses your personal information to operate the soulharmonyyoga.org website and deliver the services you have requested. Soul Harmony Yoga also uses your personally identifiable information to inform you of other products or services available from soulharmonyyoga.org and its affiliates. Soul Harmony Yoga may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Soul Harmony Yoga does not sell, rent or lease its customer lists to any third parties. Soul Harmony Yoga may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Soul Harmony Yoga may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Soul Harmony Yoga, and they are required to maintain the confidentiality of your information.
Soul Harmony Yoga does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Soul Harmony Yoga keeps track of the Web sites and pages our customers visit within soulharmonyyoga.org, in order to determine which soulharmonyyoga.org services are the most popular. This data is used to deliver customised content and advertising within Soul Harmony Yoga to customers whose behaviour indicates that they are interested in a particular subject area.
Soul Harmony Yoga will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on soulharmonyyoga.org or the site; (b) protect and defend the rights or property of Soul Harmony Yoga; and, (c) act under exigent circumstances to protect the personal safety of users of soulharmonyyoga.org , or the public.
Use of Cookies
The soulharmonyyoga.org website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise soulharmonyyoga.org pages, or register with soulharmonyyoga.org site or services, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same soulharmonyyoga.org website, the information you previously provided can be retrieved, so you can easily use the features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the soulharmonyyoga.org services or websites you visit.
Use of Social Media
Our website uses social media including blogs, Twitter feeds, and links to other social media, including Facebook, LinkedIn, Twitter, Pinterest and similar sites. The nature of social media is that these applications actively enable exchange and disclosure of any information, whether personal or otherwise, that is included within those applications. All information, including Personal Information that you enter in those applications may be used, stored, handled and disclosed in any way that is consistent with the privacy policies of the relevant applications, if any. All information that is posted in a blog, twitter feed or other social media in connection with the website should be considered as public information that may be used, copied and adapted by any person for any means and should not be posted unless you are prepared to specifically state what restrictions on use there may be with that information or are prepared to accept that it may be used, copied, adapted, stored, handled and disclosed to any other person in any way.
Security of your Personal Information
Soul Harmony Yoga secures your personal information from unauthorised access, use or disclosure. Soul Harmony Yoga secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Soul Harmony Yoga will occasionally update this Statement of Privacy to reflect company and customer feedback. Soul Harmony Yoga encourages you to periodically review this Statement to be informed of how Soul Harmony Yoga is protecting your information.
Contact Information
Soul Harmony Yoga welcomes your comments regarding this Statement of Privacy. If you believe that Soul Harmony Yoga has not adhered to this Statement, please contact Soul Harmony Yoga initially through admin@soulharmonyyoga.org. We will use commercially reasonable efforts to promptly determine and remedy your issue.
If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.
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